Please read this page carefully before registering or using winbook services. By continuing to use the platform, you agree to comply with all terms and conditions stated herein.
Before diving into the full document, here are six key points every winbook player needs to understand.
Winbook is open only to individuals aged 18 and above. Age verification is conducted during the KYC process, and accounts that do not meet this requirement will be terminated immediately.
Each player is permitted to hold only one winbook account. Registering multiple accounts will result in all associated accounts being suspended and all winning balances being forfeited.
All bonuses received are subject to varying rollover conditions. Please review the rollover terms of each promotion before accepting it so you understand the requirements for withdrawal.
Withdrawals exceeding certain limits require KYC identity verification. Accepted documents include a national ID card, passport, and proof of current address.
All withdrawals must be made to a bank account or e-wallet registered in the player's own name. Withdrawals to third-party accounts are not permitted under any circumstances.
Winbook reserves the right to cancel or withhold any transaction suspected of involving fraud, money laundering, or a breach of terms. Players will be notified should this occur.
Welcome to winbook, an online entertainment platform offering a wide range of games including Slots, Fish Shooting, Bingo, and Live Casino for players in Malaysia. These Terms and Conditions ("Terms") govern the entire relationship between you as the user ("Player") and winbook as the service provider ("Platform").
By accessing, registering for, or using any part of the winbook platform — whether through the official website or mobile app — you are deemed to have read, fully understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please stop using the platform immediately.
Winbook reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to check this page periodically to ensure you remain aware of the latest changes in effect.
Winbook services are open only to individuals who meet all of the following eligibility criteria:
Each player is only permitted to register and hold one winbook account only. Holding multiple accounts – whether using the same or different information – is a serious violation of these Terms and may result in the permanent closure of all associated accounts and the forfeiture of all balances and winnings.
You are required to provide truthful, accurate, and up-to-date information during registration, including your full name as per your ID, an active Malaysia mobile number, your actual date of birth, and a valid email address. Any false or misleading information may result in account termination and forfeiture of wins without notice.
You are solely responsible for the confidentiality of your password and the security of your account. winbook recommends using a strong password, enabling two-factor authentication (2FA), and never sharing your login credentials with anyone. winbook will not be liable for any losses arising from unauthorized access to your account due to security negligence on your part.
Winbook accepts deposits via a variety of payment methods suited for players in Malaysia, including FPX (online banking), DuitNow, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, and direct bank transfer. All deposits are processed in real time and credited to your winbook account immediately upon confirmation.
Players may submit a withdrawal request at any time, provided all rollover requirements (if applicable) have been met and the account is in good active standing. winbook processes withdrawals within an average of 15 minutes for players who have completed KYC verification.
Winbook offers a wide range of bonuses and promotions to players, including a first-deposit welcome bonus, reload deposit bonuses, weekly cashback, slot free spins, and a VIP loyalty programme. Each promotion has its own specific terms and conditions that must be read carefully before acceptance.
In general, all bonuses received are subject to rollover requirements before any withdrawal can be processed. A rollover requirement means the player must wager a specified amount (e.g., 10x, 15x, or 20x the bonus amount) before the bonus balance can be converted to a withdrawable balance.
All games on the winbook platform use a Random Number Generator (RNG) system verified by an accredited independent certification body. This ensures that every game outcome is truly random, free from manipulation, and fair for all players.
In the event of a technical disruption, server outage, or system failure during an active game session, winbook will endeavour to restore the session and player balance to the state prior to the disruption. In cases where full restoration is not possible, winbook will make a reasonable and final decision based on available system logs.
Winbook takes the protection of all players' personal data seriously. All personal information collected during registration and platform use is protected using industry-standard 256-bit SSL encryption. Your data will not be sold, rented, or shared with third parties without your consent, except as stated in Privacy Policy ours or as required by law.
For more information on how we collect, use, and protect your personal data, please refer to winbook Privacy Policy which forms part of these Terms and is to be read together with them.
As a winbook player, you agree not to engage in any of the following activities, which are considered serious violations:
Winbook reserves the right to disclose relevant information to the appropriate authorities where criminal activity or fraud is suspected.
You may close your winbook account at any time by contacting our customer support team. Before closure, please ensure all available balances have been withdrawn, as winbook will not be responsible for any unclaimed balances after a specified period.
Winbook reserves the right to close or suspend an account without prior notice if:
To the extent permitted by applicable law, winbook shall not be liable for any direct, indirect, consequential, or special losses arising from the use of or inability to use this platform. The winbook platform is provided "as is" and winbook makes no warranties regarding the availability, accuracy, or suitability of the platform for any particular purpose.
Winbook's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
Winbook reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon being published on this page. Continued use of the platform after the amendments are published will be deemed your acceptance of the updated terms.
These Terms are interpreted and governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. Should negotiation fail, the parties agree to refer the dispute to binding arbitration in accordance with mutually agreed rules.
Over 500,000 Malaysia players have trusted winbook. Register now and enjoy an exclusive welcome bonus for new members who have read and understood our Terms.